Users can browse products available on MallitShopit.com and select one or more items. Items are placed into a virtual shopping cart, and users may modify or cancel orders before proceeding to payment.

Payments are securely processed via PayFast. MallitShopit.com acts as the merchant of record for all transactions.

MallitShopit.com manages and fulfills all orders using trusted courier partners. Tracking information will be provided where applicable.

Buyers must inspect goods upon delivery and report any issues within the allowed timeframe.

Refund requests must be submitted within 10 business days of receiving goods. Supporting evidence may be required.

Requests are reviewed in line with the Consumer Protection Act (CPA). Approved requests will receive return instructions.

Items must be returned in original condition and packaging. Courier assistance may be provided.

Refunds are processed via the original payment method and may take 5–10 business days.

Unresolved issues can be escalated to MallitShopit.com support. All disputes are reviewed and resolved fairly in accordance with South African law.

This policy complies with the Consumer Protection Act (CPA), ensuring fair and transparent treatment of all customers.

Email: Admin@mallitshopit.com
Website: https://www.mallitshopit.com